The other day, I got a call from my insurance company, State Farm Insurance. Jackie Lundstrom runs the office I goto. She called me and said that she would like to just talk to me to see how things were going, and we set up an appointment.
When I got there, it was nice, usually the other times I have been there I have dealt with a different person every time, but she (the person who “owns” this State Farm Office) wanted to talk to me, in her office. We talked and she asked questions on how I was doing, what things I am into, etc. How my job was going, and other things. It was such a good feeling to actually have a company I do business with “care” about me. I had some questions and they were answered.
I have always sworn off insurance as the Devil’s work, but this encounter has swayed my thinking a bit.
I wish every company that I did business with in town treated my like a real person, not just another customer. Kudos to Jackie and State Farm. What do they say? “Like a good neighbor, State Farm is there..” – true
If you are in the Central MN area, I would recommend you check their office out. They do more than just insurance, they are a bank too, with good rates. I will probably check into their money market accounts.
Steve Novoselac's Blog 