Geeky/Programming Product Reviews Random

Facebook: Signing up can be tough if..

Your last name is “Gay”

I asked a buddy of mine, Joe Gay (yes that is his name), “why aren’t you on Facebook yet”, and his response was, “They won’t let me sign up, they won’t allow my last name”

What gives? That is his name, they should allow it. He shouldn’t have to email customer support to sign up.

So, what do we do? Put Gaaay instead Gay. That gets through. But in the process, accidentally picked the wrong year for his birthday.

Now, what is even better, is that you can’t update your name or birth year once you are logged in. Well not easily anyways. From the help page

Did you misspell your own name? Are you tired of that embarrassing nickname? You can request a change from the “Settings” tab on the Account page. For quality control purposes, we confirm all name changes before they take place.

But I suppose they will get bucky again about his last name

Same thing with the birth year

You can edit the month and day of your birth from the “Basic” tab of the Edit My Profile page. For security reasons, Facebook Customer Support reviews all requests for edits to your birth year. To submit a request, click here.

Facebook really should let users edit this information, instead of them having to send an email off to customer support, it just doesn’t make much sense.

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By Steve Novoselac

Director of Digital Technology @TrekBikes, Father, Musician, Cyclist, Homebrewer

2 replies on “Facebook: Signing up can be tough if..”

my grama’s boyfriend has sort of the same issue – his last name is Sexe. (pronounced Sexy). he gets hung up on all the time when he tries to make reservations, or calls for customer service at various places. especially since his first name is “Bud”.



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