Old people. Yeah, well, older than me. Not part of the “Nintendo” generation. Computers are “hard”. They didn’t grow up with them. They need to learn how to use them. Now don’t get me wrong, many people in that older generation are actually the pioneers of the computer age (Bill Gates? Steve Jobs?, etc), many are very good and know how to use. But I am talking about.. parents, your average joe’s, etc. They have no clue.
Analogy: Owning the computer, and operating is, is like owning and operating your car.
Giving a computer, especially a Windows machine, to a baby boomer and saying “have fun”, is tantamount to giving the keys for your car to a seven year old, and showing them how to shift and hit the gas. Yea, they will be able to drive it for a little bit, but they are going to crash.
And then you hear “well, I am only checking email and surfing the web”.. and I would say, ok, well just give your seven year old the car and have them drive around your yard. They are still going to crash, just into the tree in your yard instead of the ditch.
You just don’t jump into a car and know how to operate and drive it, you actually need to get training and get a license. Same thing should go for computers. Simple things like, “go to this address” or “run this program”, etc. Knowing how to type in a URL and hit should be like unlocking your car and buckling up. Just common knowledge. If it isn’t, you need training. One other problem? Most boomers that need the training (and probably “want” it) don’t really want to take the time to learn. They just want it to work. They want to get email, surf the web, do eBay, see pictures, and not worry. So, go to days of training, have family members or the geek squad fix your computer over and over and over.
Or just get an iPad.